Privacy Polices

Terms of Use

Online Store 

Payment Methods

All pricing on this site is in US Dollars 

You can easily purchase products through our convenient on-line ordering process:

1. Click "Buy" to add a product to your shopping cart.
2. View your shopping cart contents before final purchase by clicking on the "Shopping Cart" button. You may adjust the quantity or remove items from your order here as well.
3. All payments are processed through PayPal Check-out. We utilize their security measures to allow purchasing and encryption of your credit card information when purchasing through our site.
4. Local customers have the option of order pick-up or local delivery with a small fee applied.  Please refer to Shipping Policies for further instructions.

After you review your shopping cart contents, you will be asked for your credit card information. This transaction is completely secure. 

You may also call 1-615-501-9256 to make an order over the phone. If you use a credit card, your order will ship immediately. If you pay by personal check, your order will ship 5 business days after we receive your check. 

Return Policy
If an order is received damaged we must receive notice within 48 hours of delivery and customer should contact the shipping carrier.  We will be happy to accept returns of unopened products only, less shipping charges for products.  Credits are issued within 30 days.  

Gifts may be exchanged within 5 days of the day the package was received (as long as the items are unused). If you are returning a package please use an insured and Prepaid method (we recommend Priority Mail (USPS), UPS or FED-EX). Include your packing slip (or a note with your invoice number) and your reason for return. 

Sorry, shipping and handling fees are not refundable on returns.
NO CASH REFUNDS

Shipping & Handling
We offer the following shipping options:

• Customer Pick Up  Please call (615) 641-2168 for pick up time
• USPS Priority Mail (3-5 days).  $7.95 and up; includes insurance and delivery confirmation
• Summer Shipping: During the warm summer months we only ship Monday - Wednesday to avoid having the products melt in a hot warehouse and/or shipping dock.  If your product arrives melted - please put in the refrigerator or give us a call

We use recycled cardboard boxes and shredded recycled paper for packing and shipping all Creations by VS product orders. 

Creations by VS products are made in artisan batches - handmade, poured and packaged to ensure freshness.  We normally ship within 5 days of your order date.

Shelf Life
Although our products are made using natural ingredients, a product's average shelf life is 12 months.  You can help extend product life by storing in closed containers in cool, dry, and dark environment. Avoid getting water into a product's container when using in the shower or tub.  Each of our products is made with high-quality concentrated ingredients that even the smallest amount can serve your needs.